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We are seeking an Azure Production Support Engineer at Richmond, VA (Hybrid)– Full Time

Job Title: Azure Production Support Engineer

Location: Richmond, VA (Hybrid)

Key Responsibilities:

• Provide L1, L2, and L3 support for Azure production environments.
• Respond to and resolve production incidents and outages.
• Lead incident bridges, manage calls, and drive resolution independently.
• Conduct root cause analysis and implement preventive measures.
• Monitor system health, performance, and security using Azure Monitor, Application Insights, and Log Analytics.
• Maintain and optimize Azure infrastructure and resources.

Mandatory Skills & Qualifications:

• Certifications: AZ-900 and AZ-104 (additional Azure certifications are a plus)
• Experience: 3+ years in Azure platform/infrastructure support roles
• Scripting: Proficient in Bash, PowerShell, and Azure CLI
• IaC Tools: Hands-on experience with Terraform and ARM templates
• Incident Management: Strong troubleshooting and RCA skills
• Networking: Experience with VNETs, NSGs, ExpressRoute, VPNs, Load Balancers, and Application Gateways
• Security: Experience with Azure AD, RBAC, Key Vault, and compliance standards
• Resilience: Knowledge of Azure Site Recovery and backup solutions

Candidates meeting the criteria are encouraged to submit their resume to [email protected]