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Department: Infrastructure & Support

Location: Multiple Office Locations/Hybrid

Description

We are seeking talented Cloud Operations Engineers to join our Cloud Operations team. This team is responsible for deploying and maintaining the underlying infrastructure that supports our SaaS offering to our customers and internal stakeholders. Working with a team of experienced engineers, you will bring your experience and technical ability to bear on a wide range of issues, working both reactively and proactively to ensure our SaaS platforms are secure, performant, and stable. This role is varied and challenging, and at a time of significant expansion, this vacancy represents an excellent opportunity to join our organisation.

Key Responsibilities

• Hands-on technical involvement in operational and development tasks
• Establish strong working relationships with different business units, external cloud providers, and colleagues within the Infrastructure & Support function
• Utilize key tools such as HaloITSM, Terraform, Azure DevOps, and Git on a daily basis
• Allocate time between operational support for existing customers and development work to enhance automation and tooling for deploying and maintaining customer platforms

The successful candidate must be able to travel regularly to either our Glasgow Office - G1 1RE, or our Edinburgh Office, EH12 5HD.

Skills, Knowledge and Expertise

Required:

• Minimum experience of 2 years using Azure
• Excellent written and oral communication skills are essential
• Skilled in managing conflicting priorities

Cloud Hosting Providers

• Azure
• Private cloud

Ticket Management

• ITIL
• Familiarity with service desk tooling

System Administration

• Azure Active Directory/Entra ID
• Active Directory
• Windows Server 201x
• Linux – CentOS, AlmaLinux

Automation Tooling

• Terraform
• Azure DevOps

Version Control

• Git

Desirable:

Database Administration

• MS-SQL – particularly Azure SQL Database

System Administration

• Linux – CentOS, AlmaLinux

Scripting

• PowerShell/Bash

The successful candidate must be able to travel regularly to either our Glasgow Office - G1 1RE, or our Edinburgh Office, EH12 5HD.

Benefits

• 26-day annual leave package, plus public holidays and your birthday off
• Salary exchange pension scheme
• The option to buy extra annual leave days
• Company Bonus Plan
• Employee Nominated On-The Spot Bonus Program. Ranging from £100 - £5000!
• Employee-Referral Scheme
• Private healthcare & hospital cash plan that covers our employees’ partners and dependents.
• 3 x Group Life Insurance
• Service Recognition Awards - Extra time off & gifts
• Regular team-building events and monthly all-staff updates from our CEO
• Opportunities for professional development and growth
• Access to online learning for all - Pluralsight & Udemy
• Gym membership discount
• Byond cashback card – Cashback on purchases from your local high street retailers
• Salary sacrifice cycle scheme – Our cycle to work benefit-pay nothing upfront and save on the cost of a brand-new bike and accessorise. All while saving the planet by reducing your carbon footprint.

Check out our Employee Benefits video via our social media pages!


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