Job Title: DevOps Engineer – Monitoring
Job Level: Entry-Level (Fresher)
Report to: DevOps Team Lead / IT Infrastructure Manager
Department: Technology
Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/)
Location: Chandigarh (Night Shift with one rotational week off)
Job Summary
We are looking for a passionate and detail-oriented DevOps Engineer (Fresher) to join our Night Shift Monitoring team. The role involves real-time monitoring of production systems, ensuring system uptime, identifying incidents, escalating to appropriate teams, and supporting the health of critical infrastructure.
Key Responsibilities
- Monitor servers, applications, and network components using tools like Grafana, Zabbix, Prometheus, and CloudWatch.
- Respond promptly to system alerts, escalating incidents, and log issues.
- Follow standard operating procedures (SOPs) for issue resolution and escalation.
- Perform initial troubleshooting of systems and services during outages.
- Coordinate with internal teams (e.g., development, infrastructure) during incidents.
- Generate and maintain system health reports and incident logs.
- Ensure continuous monitoring coverage during night shift hours.
- Participate in shift handover reporting and knowledge transfer.
Required Qualifications
- Bachelor’s degree in computer science, Information Technology, or a related field.
Skills And Experience
- Basic understanding of Linux/Unix commands and system administration.
- Familiarity with monitoring tools (anyone: Nagios, Prometheus, etc.).
- Good communication skills and the ability to document incidents clearly.
- Knowledge of scripting (Shell, Python) is an added advantage.
- Willingness to work in rotational or permanent night shifts.
- Ability to remain calm under pressure and follow structured escalation procedures.