XTM International, a global leader in localization technology, has acquired Transifex, an innovative SaaS-based Localization & Translation Management Platform. Transifex provides the required connectivity and advanced AI capabilities to help customers easily and continuously translate digital content on platforms such as SaaS, software, and websites, as well as mobile apps, games, videos, and much more.
XTM International is a leading provider of translation management software (TMS). The company's cloud-based platform helps businesses streamline their translation processes and improve efficiency.
We are looking for a strategic and hands-on Director of Cloud Operations to lead our infrastructure and DevOps initiatives across a global SaaS platform. This is a critical leadership role that ensures the scalability, reliability, and security of our systems while driving innovation in cloud operations.
In this role, you will:
Lead, mentor, and grow high-performing DevOps and system administration teams
Own the end-to-end DevOps strategy across XTM's product suite, including CI/CD, infrastructure as code, observability, and release management
Oversee operations across multiple cloud and hosting environments, ensuring consistent performance and availability
Collaborate with Engineering to evolve and transform our operations to the next level of reliability and scalability
Drive the adoption of best practices in security, automation, monitoring, and incident response
Champion cost optimization, capacity planning, and future scalability
Ensure compliance with data protection regulations, security standards, and industry best practices
Lead incident response and postmortem processes, ensuring continuous learning and improvement
Define and track KPIs for infrastructure reliability and other key metrics
Manage vendor relationships, including cloud providers and DevOps tooling platforms
You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our SaaS platform
Well-versed in cloud tools, concepts, and methodologies.
Requirements
To succeed in this position, you should bring a mix of technical expertise, leadership experience, and a passion for building resilient systems. We're looking for someone who thrives in dynamic environments and can align infrastructure strategy with broader business goals.
This role is open for candidates who are either based in Greece or Poland with the right to work in either country of the latter mentioned. We will only push forward with candidates based in these locations.
Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required
Fluency in English
Experience leading teams supporting AWS and/or Google Cloud Platform
Architectural experience building and managing large scale cloud platforms
Solid understanding of modern DevOps practices, site reliability engineering (SRE), and infrastructure as code (IaC)
Experience managing hybrid hosting environments, including cloud, on-premise, and private cloud
Excellent cross-functional leadership skills
Strategic thinker with hands-on technical skills
Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills
Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole
Possess a problem-solving attitude and are adaptable in the face of change
Resilient in the face of challenges, change, and ambiguity
Optimistic and believe that you can make a problem into a solution
Familiarity with ISO 27001, SOC 2, GDPR, and other regulatory frameworks is a plus
Benefits
The health of our company and the success of the SaaS product we offer is directly related to the work environment we create for ourselves. With this in mind, we strive to create a welcoming and positive place in which we work and thrive! For the first time, Transifex has been recognized as a "Best Workplace for Women Hellas"! And we are proud to be recognized as a 2024 Best Workplace and Best in Tech companies with fewer than 50 employees in Greece, creating an outstanding experience for our people. For our team members, we offer:
Private Health & Dental Insurance Plan
Life and AD&D Insurance
Ticket Restaurant Card (GR)
Fully Remote & Flexible Work Environment
Paid Time Off & Holidays
Paid Sabbatical Leave and other types of leave
Learning Opportunities
Cool co-working space with amenities & parking (GR)
