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ROLE PURPOSE & OBJECTIVE

The purpose of the role is to providing leadership, direction, and strategy to the SRE, New Initiatives, Cloud and Architecture. The ideal candidate will have hands-on experience with creating and deploying designs, architectures, standards, and methods for large-scale distributed systems.

This role will be responsible for the design and development including requirements analysis, feasibility studies, design, pilot testing, installation, evaluation and operational management.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

Develop & designs architectures, standards, and methods for large-scale distributed systems.

Design, build and maintain automation tools to reduce manual and repetitive tasks.

Reviewing new and existing IT projects, systems designs and plans.

Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Solve complex problems related to infrastructure & security, cloud services, application services and build automation to prevent problem occurrence.

Experience working with fully managed fault tolerant, highly available, high throughput, multi-tenant, scalable systems.

Customer

Collaborating with staff, users and senior management on establishing business goals.

Maintain effective professional relationships with IT relationship managers.

Maintain expert knowledge on all business procedures.

Ensure adherence to all established guidelines and management practices for employees.

Identify internal enterprise architecture requirements by interviewing customers (business users); analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems.

Internal Process

Leading cross-functional teams in a hands-on manner, diagnosing complex issues on the various platforms i.e. application, infrastructure, and security platforms.

Act as ultimate escalation point for complex or critical issues that have not yet been documented as SOPs.

Propel the crafting and implementation of incident response strategies, drawing your background to forestall potential future issues.

Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

Learning & Performance

Providing leadership, direction, and strategy to the SRE, New Initiatives, Cloud and Architecture verticals.

Motivate team to work together in the most efficient manner.

Prepare users by conducting training; providing information; resolving problems.

Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self.

Ensure adherence to training man-days/ mandatory training programs for self.

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Post-graduate qualification is preferred.

Experience

20 years of experience in banking IT operations with experience in infrastructure & security, cloud services, application services & build automation.

Certifications

Good to have a certification on TOGAF, Zachmann, SRE and ITSM.

Functional Skills

Proficiency in Enterprise Architecture Framework, Strong understanding of enterprise architecture principles and frameworks.

• Ability to design scalable, resilient, and cost-effective architectures that meet business requirements and align with industry best practices.
• Familiar with project management best practices and tools, ability to manage and coordinate projects effectively.
• Ability to analyze complex business requirements and identify the most suitable technology solutions.
• As an EA, your (leadership) executive presence, digital strategy, software and technical architecture expertise will guide cross-functional project teams through definition, deployment and optimization stages of applications hosted in our environment.
• Updated knowledge of various (new and upcoming) compliance requirements, ability to align the architecture with the compliance requirements.

Behavioral Skills

Critical thinking and problem-solving skills

Planning & Organizing

Leadership skills

Strong communication skills

Team work

Negotiation skills

Competencies

Initiative

Problem-solving ability.

• Evaluate options & priorities.
• Analytical thinking
• Compliance and governance

KEY INTERACTIONS

INTERNAL

EXTERNAL

• Deputy CTO and CTO
• Various Internal IT Teams
• Various Business Units
• Regulatory Authorities
• Vendors and Consultants
• External Auditors