Role: Private Cloud Site Reliability Specialist

Location: Montreal, QC (This is a hybrid (on-site 3 days/week) role)

Type: FTE

Experience: 5+ Years

NOTE: Considering candidates only local to Montreal or in Quebec and FTE.

JD:

Responsibilities:

Provide L3 support for a private cloud, including on-call rotation
Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring
Create and improve processes for support, including training, documentation, customer engagement, incident, problem, and change management
Contribute to internally developed CLIs and APIs to automate SRE's activities and platform's automation
Work together with L2 teams and other L3 team members internationally.

Qualifications:

5 to 10 years of relevant experience in platforms maintenance/development
Experience in a least one programming language
Experience with maintaining complex production systems with cloud and legacy technologies
Proven Kubernetes and Docker experience-Knowledges of monitoring stack (Grafana, Prometheus, Splunk) usage
Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage resolution
Communicate effectively with various user groups, e.g. developers and engineers, as well as remote team members.
Experience in developing monitoring architecture and implementing monitoring agents, and alerts
Experience in Golang, React, Kubernetes Operators
Knowledge of security protocols, e.g. SSL/TLS, Kerberos

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