Find Your Dream Job

About Nayya

Founded in 2019, Nayya is on a mission to connect people’s most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya’s platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions—meeting people meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all.

About the Role

We are looking for a passionate and driven Senior Site Reliability Engineer (SRE) to join our growing engineering team at Nayya. As a Senior SRE at a fast-paced, growth-stage startup, you will be a key player in building and scaling our platform with a focus on reliability, automation, and performance. You will contribute to both technical and strategic decisions while shaping the future of our infrastructure and operational processes. We are seeking a candidate who thrives in an environment that prioritizes impatience, excellence, resilience, and courage—someone who is excited about making an immediate impact while pushing the boundaries of what’s possible.

You will work alongside a talented team of engineers to develop innovative solutions, tackle complex reliability challenges, and maintain a strong focus on high-quality service delivery. You will have the opportunity to drive key initiatives and influence the evolution of our platform while fostering a culture of collaboration, continuous improvement, and technical excellence.

Key Responsibilities

Technical Leadership & Execution

• Build, Design, and Scale: Architect and implement scalable, highly available systems and automation frameworks that improve reliability and reduce manual intervention.
• Collaborate Across Teams: Partner with product, software engineering, and data teams to define and implement best practices for reliability, performance, and scalability.
• Drive Engineering Excellence: Establish high standards for infrastructure as code, observability, and performance tuning. Advocate for best practices in system design and incident management.
• Innovate with Agility: Adapt quickly to evolving business needs and emerging technologies, delivering incremental improvements with a focus on learning and iteration.

Mentorship & Team Development

• Support Growth: Mentor engineers on reliability practices, tooling, and mindset. Promote a culture of ownership, learning, and continuous improvement.
• Foster Collaboration: Lead by example in creating a collaborative, open environment where diverse perspectives are valued, and challenges are met with creativity.

Continuous Improvement & Agile Practices

• Iterate Quickly: Promote a growth mindset by embracing iterative processes, continuously refining reliability practices and infrastructure.
• Optimizing for Speed and Stability: Balance rapid delivery with system stability and performance, ensuring reliable deployment pipelines and minimal downtime.

Qualifications

• 5+ years of professional experience in Site Reliability Engineering, DevOps, or related roles, ideally at a fast-paced startup or growth-stage company.
• Proven track record of building and maintaining high-performance, scalable systems.
• Deep understanding of infrastructure as code, Terraform.
• Expertise in at least one modern programming language such as Python, Ruby, Go, JavaScript, or similar.
• Extensive experience with AWS, specifically with VPC networking, Route 53, ECS, Lambda, API Gateway, and RDS (Postgres/aurora).
• Experience with provisioning data infrastructure (EMR, glue, redshift, step functions, Athena).
• Knowledge of best practices for configuring CI/CD pipelines (Github Actions preferred).
• Strong knowledge of site reliability practices, incident management, monitoring, and alerting.
• Familiarity with DataDog or similar observability platform(s) and tooling.
• Experience with serverless infrastructure particularly within AWS (ie. Lambdas, Fargate).
• Ability to commute to our Union Square NYC office Tuesday - Thursday as our hybrid in-office policy. 

Preferred Qualifications

• Lead company-wide migration from ECS to EKS. 
• Experience in a growth-stage startup or similar high-growth company.
• Experience using metrics, SLIs, and error budgets to guide reliability improvements.
• Contributions to open-source projects or active participation in SRE communities.

Learn more about our decision to move to Serverless Infrastructure on our Blog post. 

The salary range for New York based candidates for this role is $147,000 - $185,000. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience. 

Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics