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Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

JOB DESCRIPTION:

As a Site Reliability Engineer (SRE), you will collaborate closely with Global Application Production Support team, L3 teams, Infrastructure teams and Business operations to ensure the reliability, availability, and performance of the company's systems and infrastructure. Your role bridges the gap between Application availability and business operations.

Experience: 10-15 Years

What You’ll Do -

· System Reliability: Work with production support teams to implement scalable, maintainable systems, continuously seeking improvements and optimizations in infrastructure and application architecture.

· Toil Reduction - Automation: Build and maintain tools and scripts for automating repetitive tasks, deployment processes, monitoring, and incident responses, reducing manual interventions and minimizing human errors.

· Incident Management: Participate in major incidents (on-call rotations), respond to incidents and service outages, promptly investigate and resolve system issues, and conduct post-mortems to prevent future incidents through Problem management.

· Monitoring and Alerting: Establish and maintain monitoring and alerting systems to proactively identify potential issues, ensuring timely notifications to relevant teams during critical situations.

· Capacity Planning and Performance Optimization: Monitor system performance, identify bottlenecks, collaborate with engineering teams for performance optimization, and plan for future growth.

· Error Budgeting and Chaos Engineering: Diagnose and recommend optimization opportunities, conducts mock drills to improve stability and resiliency.

· Documentation: Develop and maintain comprehensive documentation for system configurations, processes, and troubleshooting procedures to enhance knowledge sharing and team efficiency.

Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. We will review your application and will get back to you if we are considering your interest in this opportunity.