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Date Posted

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Technology

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Senior Site Reliability Engineer (Remote)

RXNT

Annapolis, MD (Remote)

Department: Engineering

Location: Annapolis

Compensation: $120,000 - $160,000 / year

Description

About the roleSenior Site Reliability Engineer (Remote)At RXNT, we think of ourselves as a backbone to the US healthcare system. Every day, we provide the digital foundation on which healthcare professionals serve patients, order medications and lab tests, bill insurance companies, and interact with the wider healthcare community.

23 years of blood, sweat, and tears have taught us that this pursuit comes with great responsibility. It's in the best interest of everyone if we hold ourselves to high standards, think rigorously, and at times, act urgently. Interesting technical challenges keep us engaged and enable us to do important work.

We're looking for self-motivated people who love to learn, are comfortable in a fast-paced and quickly-growing environment, and who seek ownership. Learn more about our engineering values here.



We are currently seeking a Senior Site Reliability Engineer to join our engineering team. Learn more about our engineering teams here.

As a member of RXNT's engineering team, you will be responsible for innovating, optimizing, and maintaining existing cloud infrastructure.



Key Responsibilities



  • Innovation and Modernization: Implement state of the art infrastructure and architecture.

  • System Monitoring & Troubleshooting: Proactively assess system performance, identify bottlenecks, and address issues efficiently.

  • High Availability: Implement industry best practices for high availability ensuring overall system stability.

  • Performance Optimization: Implement strategies to enhance system efficiency, reduce latency, and improve scalability.

  • Incident Management: Resolve service disruptions swiftly using automation scripts (e.g., Python, bash) and maintain SLA adherence.

  • Cloud Security: Ensure adherence to industry-standard security protocols.

  • Continuous Improvement: Work with your engineering manager to measure and improve key technical metrics.



Skills, Knowledge and Expertise


You might be a good fit if you:


  • Have 5+ years of SRE experience, with Azure expertise.

  • Have expertise in Terraform configuration and operations.

  • Have sound knowledge of CI/CD platforms like CircleCI, GitHub Actions and Azure Devops.

  • Have experience with cloud-native technologies.

  • Have an understanding of monitoring tools (Datadog, Application Insights, New Relic).

  • Possess strong skills in scripting languages like Python and/or bash and/or Powershell.

  • Have advanced debugging and troubleshooting abilities.

  • Are strong in computer science fundamentals (typically backed by a bachelor's degree or higher in computer science, or a bachelor's degree or higher in a math or science field plus strong professional experience)

  • Have some full-stack development experience



Bonus



  • Familiarity with AWS, GCP, Kubernetes, additional monitoring tools, and CI/CD pipelines beyond Azure.

  • Passion for continuous improvement and innovation.

  • Proactive in finding bottlenecks and suggesting solutions.

  • Self-organized, detail-oriented individual capable of handling multiple tasks.

  • Strong communication skills and ability to collaborate effectively.

  • Work on Open Source projects.

  • Speak publicly or write technical content

  • Read voraciously.



Approved States // Remote Location Requirements


Please note that this (fully remote) role requires you to be located in or willing to relocate to one of the following locations for legal purposes:

• Canada

• Alabama

• Arkansas

• Colorado

• Delaware

• District of Columbia (Washington D.C.)

• Florida

• Georgia

• Maryland

• Minnesota

• North Carolina

• Ohio

• Pennsylvania

• Tennessee

• Texas

• Utah

• Virginia

• West Virginia

• Wisconsin



Benefits


RXNT offers employees access to medical insurance, 401K, short and long term disability, as well as the potential to earn quarterly incentives based on the company's performance.

—> APPLY VIA THIS LINK <—



About RXNT


Since 1999, RXNT has developed proven, certified healthcare technology for tens of thousands of physicians and medical billing professionals. We are an agile organization that prides itself on resolving customer challenges through collaboration and innovation, leading to better patient care. Each team member brings a unique set of skills, qualifications, and creativity to their role. But it's the sum of our collective efforts that has propelled RXNT to leadership in the medical software industry.

Our leadership is being noticed; RXNT has been named to Inc. Magazine's list of America's 5000 Fastest-Growing Private Companies multiple years in a row. We have also been recognized by organizations like Surescripts, Gartner Research, and Digital.com.



Reaching Common Goals Together

We develop technology that helps create a healthier world for people of all ages, gender identities, races, ethnicities, cultures, religions, sexual orientations, and perspectives. To be successful, we need a diverse workforce that represents the practices and patients who benefit from our software. When you become an RXNT team member, we'll empower you to lean on your experience, skills, diversity, and expertise to drive excellence and creativity in every aspect of your work.



We strive to offer a workplace that fosters personal and professional growth. RXNT welcomes your uniqueness because we know that's what stimulates the innovation and imaginative problem-solving that helps us achieve our goals, and create a better future.



Key Responsibilities


  • Innovation and Modernization: Implement state of the art infrastructure and architecture.

  • System Monitoring & Troubleshooting: Proactively assess system performance, identify bottlenecks, and address issues efficiently.

  • High Availability: Implement industry best practices for high availability ensuring overall system stability.

  • Performance Optimization: Implement strategies to enhance system efficiency, reduce latency, and improve scalability.

  • Incident Management: Resolve service disruptions swiftly using automation scripts (e.g., Python, bash) and maintain SLA adherence.

  • Cloud Security: Ensure adherence to industry-standard security protocols.

  • Continuous Improvement: Work with your engineering manager to measure and improve key technical metrics.

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